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Reviews

Before & After Plumbing and Drain strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 623-335-0000.

"Wow this company really does care about customer service!!"

This is the second time we used Before and After and the service was great again! Pete our plumber at the scene was thorough in his explanation of what needed to be done with a very fair quote! He was on time and the job was done with no noticeable disturbance of our property. Everything was put back in place and clean! Pete and his assistant were the "best". I highly recommend this company. Then when "Irene" I hope that is her name who works in the office gave us a follow up call a day or two later to check and see if we were satisfied!! Wow this company really does care about customer service!! Thank You because We Appreciate the Care that you take with your customers!!

Michael B. Surprise, AZ
      "Honesty and fair pricing goes a long ways in my book."

      Tommy was very honest and efficient in solving my plumbing problem. Am pleased to say I would recommend Before & After Plumbing. Honesty and fair pricing goes a long ways in my book.

      Bruce E. Sun City, AZ
      "Great service. Tech was very professional!"

      Had an emergency without outside water spigot on a Sunday afternoon, forced us to turn off the water to our home. Called and received immediate service and was fixed within 2 hours of when we called. Tech was very professional, a little pricey but considering the situation we were in, worth the money.

      Elliot J. Waddell, AZ
      "They are so very nice and professional. I will be using them over and over when needed."

      I tired to fix the leak in the tub myself. Big mistake. After a few hours if getting frustrated I called Before and After Plumbing. I got through immediately and they had a tech at my home with in an hour and a half. They are so very nice and professional. I will be using them over and over when needed.

      Katheryn Garshaw Surprise, AZ
      "Our service tech was on time and took enough time to do a very effective, efficient job, much to my satisfaction."

      Our service tech was on time and took enough time to do a very effective, efficient job, much to my satisfaction.

      Scott Surprise, AZ
      "These guys are great and honest."

      These guys are great and honest. If you want my detailed experience keep reading. When ever i have to call someone to do some repairs it is always with some trepidation. I called Before and After Plumbing to fix a nasty clog in my main line at home. They took the call, phoned me to tell me they were on their way and called me again with a full assessment of the situation. Ryan (the owner) clearly explained what was going on and how he would attempt to fix the clog, but was very clear that if that did not work, he would have to take a more aggressive and expensive route. He assured me that if the second option was taken he would call me and advise me before he started the work. Ryan was able to fix the problem the first time and also fixed a leak that I didn't know about that was totally unrelated to the clog. He also replaced some parts that were showing wear. From the time I called him til it was done was about 3 hours and the total cost was $370.00. The pricing was all very clear before he did any of the work . As he was quoting the price, I could tell he was working off a price sheet which tells me that he doesn't pull prices out of the air.

      Happy Customer
      "worked hard and did a professional job at a fair price, we highly recommend them."

      We were referred to Ryan DeMilto by his associate Bob Cole of Cole Plumbing. Our toilet had been leaking for sometime and rusted the old cast iron flange. Because out home was build over 60 years ago it would required a plumber with old school knowledge. Ryan knew exactly what had to be done. He first had his associate Iggy come out, he carefully cut out the old flange attaching the new one. the next day Ryan did a final inspection and made a few more adjustments. With a modern flange and pipes rooted out, we are very happy. Ryan and his associates worked hard and did a professional job at a fair price, we highly recommend them.

      Happy Customer
      "I am impressed with how good a job he did putting in the new heater."

      Great experience! I called late Friday afternoon because my water heater had basically burst at the seems. They had a really nice guy (terry) who showed up and was taking a look in less than an hour from my call. We talked about options, then scheduled a time for replacement. They were willing to do emergency replacement if we needed but we were good with waiting until Monday for a regular appointment. Ryan showed up on time and did the job very well. I am impressed with how good a job he did putting in the new heater. No complaints. Decent prices and from what I read, they’re using a really good brand heater.

      Happy Customer
      "He's fair and does good work for me."

      Ask for Terry, he's the only one I deal with there. He's fair and does good work for me. So far he has swapped out my hot water tank, put in a new sink and garbage disposal, and replaced 3 cartridges in my showers/tubs. Good guy!

      Happy Customer
      "I will always be using this plumber. I am happy!"

      Ryan was so helpful and friendly. He did everything he could and it seemed that he fixed the problem. He gave me his card and told me to call right away if the problem re-occurred. He was here about 20 min or so. Now get this: No charge at all. I will always be using this plumber. I am happy!

      Happy Customer
      "Stellar customer service, fair pricing and outstanding work!"

      Stellar customer service, fair pricing and outstanding work! I wouldn't recommend anyone else.

      Happy Customer
      "I loved that they had pre printed books of prices"

      Very friendly and able to squeeze us in that day to fix a broken shut off valve and toilet. Ignacio was very knowledgeable. I loved that they had pre printed books of prices so you didn't feel like they were just making up fees as they went. Thank you!

      Happy Customer
      "This company knows how to take care of their customers!"

      AWESOME.....This company knows how to take care of their customers! Reasonable rates and 5-Star service!!

      Happy Customer
      "They are terrific, timely, professional and reasonably priced."

      They are terrific, timely, professional and reasonably priced. We would enthusiastically recommend them to anyone needing plumbing work done. They are great!

      Happy Customer
      "Ryan was awesome! He was professional, knowledgeable, and efficient. Price a little high for the length of time the job required, but expertise, skill, and job completion exceptional! I would definitely recommend Before & After Plumbing. They get the j"

      Ryan was awesome! He was professional, knowledgeable, and efficient. Price a little high for the length of time the job required, but expertise, skill, and job completion exceptional! I would definitely recommend Before & After Plumbing. They get the job done right and right away.

      Bridget Surprise, AZ
      "Fast and reasonably priced."

      Came out to fix water heater fast!!! Another local contractor put me off 4 days and never came. Now we have hot water again. Fast and reasonably priced. THANKS!

      Shriver Wittmann, AZ
      "Fast service & great prices."

      These guys rock!!! Fast service and Great Prices!!! I WILL call them again for any of my Plumbing needs!!! AAAAA+++++

      AWR Surprise, AZ
      "They were very nice, polite, and were upfront about all charges. "

      They were very nice, polite, and were upfront about all charges. There were no extra charges for coming out on a Sunday. They were great!

      Happy Customer Glendale, AZ
      "If you've got an emergency, call these guys."

      If you've got an emergency and haven't got the time to look around, call these guys. they'll handle it and do a good job at it.

      Happy Customer Goodyear, AZ
      "Amazing people!"

      The plumber I talked to over the phone was extremely helpful! I couldn't have asked for better service or advice to help my situation. Amazing people!

      Yadira J. Goodyear, AZ
      "It's nice to find an honest business"

      We had Before and After come out for an estimate. We found out that we did not need a loop for our water softener, as we already had one. We were using potassium because we thought the loop had never been installed and the water was going to our plants outside. Ryan was very honest with us. He could've told us the loop was not in and charged us to put it in. He helped with our water softener too and found that our water softener was set at the wrong setting. For any plumbing needs we have, we will call them. They are the only plumbers we will ever have now. It's nice in this day and age to find a honest business!

      Virginia L. Surprise, AZ
      "Extremely pleased. The work was completed timely and professionally by Richard."

      Extremely pleased. The work was completed timely and professionally by Richard. This is the way all companies should do business. It's refreshing to know this company doesn't use high pressure, scams or hidden fees. Will use again.

      Robert Surprise, AZ
      "Got a good price for the work that was done and was pleased with the whole process. I would recommend Before and After to anyone. "

      Contacted Before and After based on Google search and ratings for a toilet problem. I scheduled a time for when I'd be home all day and was called about 10-15 minutes before the schedule arrival time. The Tech (Alec) arrived right on time. We discussed the problem and he explained it could be a couple of issues, but based on what he was seeing, he was pretty sure it was a toilet problem. I asked about the cost of replacing the toilet and was given several price options. He suggested one, but never felt pressured to take that one. He did a quick snake, but that didn't change anything. So I opted to replace it (17yrs old). He took the old one out, snaked the drain, put on new shut off valve, installed the new toilet and it was up and running perfectly in very short order. Throughout the process Alec explained what he was doing and why. He's a very personable individual. Enjoyed chatting with him. Plumbing is expensive. But I felt a got a good price for the work that was done and was pleased with the whole process. I would recommend Before and After to anyone.

      Happy Customer
      "Top quality service. Great communication, fair prices, and easily solved my plumbing problem. I will use them again!"

      Great job fixing my leak. Thank you!

      Jeff Peoria, AZ
      "He was so helpful, fixed the problem and communicated clearly and honestly."

      Ryan came out on a Sunday for a plumbing emergency. He was so helpful, fixed the problem and communicated clearly and honestly. I really appreciated how professional he was. Great job. Wouldn’t hesitate to use Before& After again.

      Happy Customer Waddell, AZ
      "If I ever need these guys again I would not hesitate to call"

      Terry and Jack were absolutely amazing! I had just gotten a cat from the Humane Society who immediately landed behind my water heater. Him being large cat could not get himself out and we could not reach him. Terry called and they were here in 15 mins. He knew exactly what it would take to free him and quoted a very fair price. After about an hour my new cat was free! They even cleaned up the area. If I ever need these guys again I would not hesitate to call. (Terry even took "before and after"' pics of Frankie, my Siamese cat with with the big blue eyes. Thanks again to Terry and all the staff! Would highly recommend.

      C.S. glendale, AZ
      "The good reviews are well deserved."

      I am new to Surprise and chose Before & After Plumbing based on all of the good reviews on Google. The good reviews are well deserved. I needed to have three standard height toilets replaced with ADA height ones. The two technicians, Pete and Jack, obviously were experienced and knew what they were doing. They were courteous, friendly and efficient. The next time I need plumbing services I will definitely call Before & After.

      JFM Surprise, AZ
      "He went above and beyond!!! Great work!!!"

      Just want to say thank u again Pete!!! He was truly amazing and explained everything so simple! He went above and beyond!!! Great work!!! Will definitely ask for him and before and after plumbing again!!! You guys are amazing!!!

      Rene G. El mirage, AZ
      "I had a very positive experience with my technician."

      I had a very positive experience with my technician. He was efficient, polite and skilled. Left me with a good feeling about who to call in the future. Great customer service.

      "Fast Service!"

      We had a new washing machine delivered & installed. After the everything was hooked up, the tech went to turn on the water to the washer & the valve broke in his hand. We had to shut off the main & he called for emergency service. Pete DelliBovi from Before & After showed up within the hour. Pete replaced both the hot an cold valves to make sure it wouldn't happen again. Service was restored & Pete also ran the washer to make sure everything was functioning properly. Pete did a great job and left the work area all cleaned up. We really appreciate the great service & would definite recommend Before & After for your plumbing needs (especially Pete)

      Vince D. GOODYEAR, AZ
      "Thank you Pete and Marcus and thank you Before and After."

      I just recently had Before and After to my home to install a water loop (which required a lot of pipe to get to the location where I wanted it installed) , softener, R/O system and a hot water re circulation pump. The plumbers dispatched ( Pete and Marcus) were on time to the minute and after we discussed what was to be done they started immediately and everything was completed, cleaned up, and in perfect working order in less than 5 hours. If you are in need of plumbing work in your home I say call Before and After - I know I will never call anyone but. Thank you Pete and Marcus and thank you Before and After.

      Jerry Sun City, AZ
      "Highly recommend Before and After and will continue to use them."

      Marcus and Pete did an amazing job today! Highly recommend Before and After and will continue to use them.

      Carina El Mirage, AZ
      "Quality Service at a Great Price!"

      Tyler, a friendly, experienced technician, arrived at our 90 year old house to clear a badly clogged kitchen drain line. Listening to him talk while he worked, it was like being in the operating room with a heart surgeon performing a bypass operation! Tyler really knows his stuff! He explained every detail about what he was doing, why he was doing it that way, what the options were and why this was the best way. It was a challenging job but finally, after two hours of hard work, our drain was flowing like new! Tyler cleared out decades of sludge and restored the use of our kitchen sink. I highly recommend Before & After Plumbing and Drain.

      Len Clements Phoenix, AZ
      "Eduardo was friendly, efficient & timely. We will call again when services are needed."

      Eduardo was friendly, efficient & timely. We will call again when services are needed. Thank you, D & M See

      Doris & Michael See Surprise, AZ
      "I will use your service for all my pluming needs."

      Marcus, did a great job, he was very professional and knowledgeable. I will use your service for all my pluming needs.

      Clinton F. Peoria, AZ
      "Would hire them again!"

      Service was very good. The tech was timely and friendly. Would hire them again!

      Chris M. El Mirage, AZ
      "Speedy service and very friendly!"

      Tommy was a pleasure to have assist me with my plumbing needs. Speedy service and very friendly!

      Katie El Mirage, AZ